Our clients

Department of Health and Social Care

We delivered a secure, accessible citizen self service portal for the DHSC, guiding users to the information they need, improving public engagement and significantly reducing front line impact on support staff while meeting GOV.UK standards for privacy, usability, and resilience.

Intellectual Property Office

Delivered a tailored, secure CMS platform to support IPO’s publishing needs — ensuring reliability, accessibility, and compliance with government digital service standards.

Ministry of Justice

Co-designed a digital behaviour change programme for Cafcass, supporting over 25,000 separating parents annually through self-directed learning, facilitated group work, and an interactive parenting plan—designed to promote child-centred communication and reduce parental conflict.

Department for Work & Pensions

We supported the policy objectives of DWP by delivering a redesigned Employment Tribunal Conciliation Service for Acas, making it easier for individuals to resolve workplace disputes before formal tribunal proceedings. The modernised digital service improves access to early conciliation, aligning with DWP’s broader goals around fair work and employment rights.

Department for Business, Energy & Industrial Strategy

Working with Acas, we delivered a digital overhaul of the Employment Tribunal group claims service, helping to implement BEIS-backed reforms focused on improving dispute resolution in the workplace. The updated platform supports fairer and faster conciliation processes in line with BEIS’s labour market policy ambitions.

Civil Service Learning

Designed, hosted and supported a digital learning platform used by over half a million UK civil servants — delivering accessible, consistent training at national scale to build core capability across departments.

NHS England

Developed the National Recipe and Menu Bank – a robust, standards-compliant digital platform improving nutrition planning and consistency across NHS institutions.

Office for Nuclear Regulation

In partnership with NAC, we designed, developed and supported the Secure Information Management and Reporting System (SIMRS), enabling ONR to track and report nuclear material movements in line with post-Brexit obligations. Delivered through agile work packages, our contribution focused on frontend development, system integration, testing, and user training—supporting ONR’s regulatory responsibilities with a secure, modern platform.

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Care Quality Commission

Supported CQC’s strategic shift to digital-first engagement through secure inspection and registration platforms, big data analysis, MS Dynamics integrations, and user-centred design for public and professional audiences. We’ve designed, built and supported CQC’s major platforms, including their public website, the inspections directory covering all registered providers in England, and the provider portal for statutory notifications and registration. Our long-term partnership has also included large-scale migrations, Dynamics/Azure integrations, and ongoing hosting, support and iterative development.

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Office of Rail and Road

We modernised ORR’s digital estate by migrating their website and intranet to Drupal 9. The intranet project included a complex scripted migration from SharePoint and integration with Microsoft services including Dynamics, Azure AD and SharePoint Online. This delivered a secure, maintainable platform aligned with ORR’s Microsoft ecosystem and improved internal collaboration.

Acas

We worked with Acas to redesign and support their Employment Tribunal Conciliation Service, delivering a digital solution that streamlines the group claims process. Our work included service discovery, user research, frontend and backend development, and ongoing support under a call-off agreement. The result is a more efficient and accessible user journey for employees seeking workplace dispute resolution.

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Historic England

We supported Historic England in the early stages of a digital transformation initiative, delivering technical architecture consultancy, research and prototyping, and user testing. Our work laid the foundation for a service redesign by assessing current satisfaction, exploring user needs, and shaping a future technical direction through collaborative discovery.

National Heritage Memorial Fund

We designed, built and now support the NHMF website, delivering a modern, accessible platform tailored to public sector needs. As part of the project, we led the migration of legacy content and restructured site architecture to improve usability and content governance. We continue to provide secure hosting, iterative development, and ongoing enhancements to ensure long-term performance and adaptability.

Human Tissue Authority

We provide hosting, support and continuous improvement for the Human Tissue Authority’s public website, including secure AWS infrastructure, SLA-based incident management, and enhancement delivery aligned to HTA priorities.

Cafcass

We developed the Cafcass Parenting Plan tool — a digital service to help separated parents reach mutual agreements — including Dynamics 365 integration and co-produced e-learning content with Tavistock Relationships. Separately, we inherited and now host, maintain and iteratively enhance the public-facing cafcass.gov.uk website, ensuring stable service delivery and compliance with accessibility and security standards.

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Heritage Lottery Fund

We redeveloped and redesigned the Heritage Fund’s website, modernising its architecture and user experience. We continue to provide secure hosting, ongoing support and iterative enhancements to meet evolving content, accessibility and editorial needs.

Student Loans Company

Improved digital accessibility at scale through PDF remediation services – ensuring compliance with government standards and inclusive access to critical content.

National Audit Office

We provide secure Linux hosting and third-line consultancy to the NAO, acting as a trusted extension of their internal team. Our experts deliver senior-level advice, troubleshooting and strategic input when in-house capability is stretched or specialist knowledge is needed.

London Borough of Bexley

We designed and built Bexley’s public website and continue to provide hosting, support, and ongoing development through a long-term G-Cloud partnership. The site features deep integration with Microsoft Dynamics, pulling controlled vocabularies into Drupal to power dynamic forms and pushing submitted data back into Dynamics for processing. Our SLA-backed infrastructure and managed support desk ensure reliability, while continuous enhancements are driven by changing council priorities and user feedback.

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Invest Northen Ireland

We support Invest NI across a portfolio of seven websites, including their intranet, providing robust hosting, maintenance and iterative development services. Our work includes an ambitious overhaul of search functionality, currently introducing federated search powered by Solr and enhanced by AI-driven user journeys. Alongside performance improvements and accessibility enhancements, our team integrates closely with Invest NI's internal systems to ensure secure, standards-compliant delivery across their digital estate.

Northern Irish Connections

We provide hosting, development and ongoing support for the Northern Irish Connections site, delivered through our secure CI platform, Podium, which manages non-production environments before release into Invest NI’s Azure infrastructure. Our work includes implementing federated search capabilities as part of a wider programme to enhance user journeys across the full Invest NI digital estate.

NI Business

We provide hosting, development and support for nibusinessinfo.co.uk—Northern Ireland’s official online hub for business guidance—ensuring it remains secure, performant and up-to-date. Using our CI platform, Podium, we manage all non-production environments before release to Invest NI’s Azure infrastructure. We are currently enhancing the platform with federated search to improve discoverability across related services and simplify user journeys for businesses of all sizes.

London Borough of Lambeth

We designed and built the council’s Drupal 10 website, providing ongoing hosting, support and iterative development. Our support spans major upgrades—including a recent D10 migration—and day-to-day enhancements. We’ve also implemented deep Dynamics 365 integrations, using controlled vocabularies surfaced in Drupal forms and returned as structured data to Dynamics.

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London Borough of Merton

We designed, built, and continue to host and support Merton’s main website and associated subsites. The platform—migrated from SharePoint—is built on Drupal and supported through our in-house CI/CD environment, Podium, enabling safe, iterative development before deploying to Merton’s secure infrastructure.

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London Borough of Waltham Forest

We designed, built and continue to host and support the council’s staff intranet platform, based on our Drupal distribution. The solution was tailored with a bespoke homepage layout, event and media management tools, WCAG 2.0 AA compliance, and a powerful drag-and-drop layout system. Designed for rapid deployment and long-term flexibility, it serves as an internal communications and collaboration hub for council staff.

West Yorkshire Police

We delivered a robust, content-rich website and sub-site infrastructure with advanced template flexibility, secure form processing, and integrations including crime tracking, officer messaging, and RSS feeds. Our Drupal-based solution supports content workflows, accessibility, and secure reporting, underpinning high-demand public engagement across multiple digital touchpoints.

Somerset House

In partnership with Dutch design studio Fabrique, we designed and built Somerset House’s website to reflect its bold cultural identity. We continue to provide secure, high-performance hosting and ongoing support from IL2-rated UK data centres, ensuring resilience, scalability, and 24/7 uptime for one of London’s most iconic creative hubs.

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Southbank Centre

We designed, built and continue to support Southbank Centre’s website, working closely with their in-house team to deliver a flexible digital platform that balances the needs of marketing, ticketing, and editorial storytelling. The site serves a diverse cultural audience and integrates seamlessly with Tessitura and other third-party tools, making it a robust and adaptable hub for one of the UK’s most iconic arts institutions.

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West Kowloon Cultural District

Commissioned by the Hong Kong Government, we led the end-to-end redevelopment of the West Kowloon Cultural District website—one of our most ambitious international projects to date. Over a two-year engagement, we delivered a multilingual, multi-site platform showcasing Asia’s premier cultural precinct. Working in close collaboration with local stakeholders, we rebuilt the site from the ground up to support dynamic events, diverse content formats, flexible publishing workflows, and seamless integration with ticketing and CRM systems. Our role encompassed strategy, design, development, and secure hosting, with ongoing support to ensure the platform evolves in line with the district’s global cultural ambitions.

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Tate

We partnered with Tate to design, build, and host their unified online platform across all four museums, delivering a scalable Drupal architecture with Varnish caching and Solr-powered federated search. This two-year redevelopment included bespoke hosting infrastructure and on-site collaboration to support Tate’s national collection, allowing their internal team to efficiently manage content and deliver a high-performance, public-facing experience.

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History Today

We supported History Today with the design, build and ongoing support of a modern publishing platform that balances rich editorial heritage with commercial sustainability. A key challenge was integrating with Chargebee to manage the magazine’s subscription-driven revenue model — ensuring seamless synchronisation between the website and payment platform for subscription lifecycles, access control and renewals. The platform supports a high-traffic readership, with flexible editorial workflows and scalable infrastructure tailored to the demands of a contemporary digital magazine.

National Poetry Library

We partnered with Dutch agency Fabrique to design and build a striking new website for the National Poetry Library—the UK’s foremost public collection of modern poetry. The platform encourages discovery, submissions, and exploration through a clean, typographically-led design that reflects the Library’s identity. Axis12 continues to host, support, and iteratively enhance the site to ensure long-term stability, accessibility, and creative impact.